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Wasted time in meetings costs the UK economy £26 billion

New research from Epson supported by Cebr reveals UK office workers waste 2 hours and 39 minutes in meetings every week
 Business meetings


  • £26 billion: the amount lost from UK economy through time wasted in meetings in 2011
  • 2 hours 39 minutes: the number of hours workers feel are wasted in meetings during an average week
  • 49 minutes: the number of wasted minutes in meetings not made up for later
  • 10 hours or over: the amount of time one in five senior managers and directors say they spend in meetings per week
  • 11 minutes: the average amount of time it takes for people’s attention to drift in a meeting

Time wasted by office workers during meetings cost the UK economy approximately £26 billion in 2011, according to new research from Epson and the Cebr. Based on a survey of over 1000 UK office workers carried out by Opinion Matters on behalf of Epson, the report found that if these wasted hours had been spent productively this would equate to roughly 13 million more productive hours per week and an annual increase in gross domestic product (GDP) of approximately 1.7 percent.

The results found that UK office workers think that over half their time in meetings is wasted, as they estimate spending 4 hours in meetings per week and believe that 2 hours 39 minutes of this time is wasted. However, respondents make up an average of 1 hour and 50 minutes of that wasted time later on. This means that the average office worker wastes 49 minutes per week, equating to the loss of roughly £26 billion to the UK economy estimated by the Cebr.

It was found that repetition of information, lack of focus amongst attendees and unstructured agendas were seen as the top time-wasters. Technology can also be a hindrance to productivity in meetings, with 16 percent of respondents citing technology failure as a main cause for wasted time in meetings. 68 percent admitted to finding it distracting when others use tablets, smartphones or laptops during meetings and nearly half (41 percent) admit to using a tablet, laptop or smartphone in meetings for non-work-related purposes. However, over a third (36 percent) stated that their personal device slightly improves their productivity during meetings. 

With figures showing that GDP fell 0.2 percent in the first quarter of 2012, following a 0.3 percent decline at the end of 2011, there is certainly a need to address the reasons behind this wasted time.

Neil Colquhoun, Business Sales Director from Epson UK comments, “Wasted time in meetings is something which most of us can identify with but when this is seen in the context of UK GDP, the drain on productivity that ineffective meetings have is really put in perspective. The good thing is there are lots of things which businesses can do to address time wasted, starting by asking staff about their main bug bears in company meetings. Senior managers can then use this feedback to identify appropriate practical steps such as introducing structured agendas, supplying more appropriate AV technology or even providing more refreshments to set their staff on course for a more productive use of their time in meetings.”  

Commenting on the research, Daniel Solomon, Economist for Cebr, adds, “Even though office workers are only about 60 percent of all people in employment, the average office worker contributes more to GDP than the average non-office worker. Hence, the 49 minutes wasted in meetings per week has a substantial impact on GDP. With the UK experiencing the first double dip recession since the 1970s, it is vital that UK businesses look to address their policies on meetings and consider ways that these meetings could become more effective. This research suggests that if meetings became more efficient, GDP could be increased without anyone having to spend any more of their day at the office.” 

Additional findings from the research:

 Respondents thought that an average of 20 minutes was wasted in every meeting they attended

 In order of priority, the main causes of wasted time in meetings were found to be:

1.    Repetition of information

2.    Lack of focus amongst attendees

3.    Unstructured agendas

4.    Too many staff involved

5.    Staff arriving late

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