ShopKeep by Lightspeed POS reviews

shopkeep pos system
ShopKeep by Lightspeed pos

About ShopKeep by Lightspeed

ShopKeep by LightSpeed logo

ShopKeep point of sale software was launched in 2008 by Jason Richelson, founder of Lightspeed. This mobile app allows retailers to use their iOS device (iPhone, iPad POS, or iPod touch) with a Bluetooth receipt printer, credit card readers, credit card processing, process sales, and handle all retail operations easily. It is an ideal system for retail shops like food trucks, coffee shops, cabs, and many more where the owners only require small space to place cash register systems.

Initially, this was released as a cloud-based POS system, but the company has now released a local version that can be installed on a computer or an iPad. In addition to the standard features of a POS, ShopKeep by Lightspeed also includes unlimited inventory items tracking, customer relationship management, and reporting features on the iPad POS.

In 2020, Lightspeed POS took over ShopKeep and has grown it to be one of the leading POS software systems in the industry. ShopKeep is a fairly simple POS system that can be learned in minutes. There are no contracts or commitments, so you can cancel at any time.

Features of ShopKeep POS System

1

Cloud-based or local installation

We love that you can use ShopKeep by Lightspeed in the cloud or on your own private server for your back office operations. You don't have to go for one over the other. For example, if you need ShopKeep at work and at home, you are free to install it wherever is most convenient for you without sacrificing features along the way. Great stuff!

2

Inventory management

You can track your inventory items by scanning the barcode or manually entering the information. You'll know what you have on hand and when it's time to reorder. This also includes information like supplier, purchase date, and unit cost so you're always in the know.

3

Customer management

Keep track of your customers' contact information, purchase history, and favorites. This will come in handy when you want to reward your loyal customers or send them a special offer.

4

E-commerce integrations

ShopKeep POS has partnered with BigCommerce so you can take full advantage of online sales rep support. You can process Shopkeep payments, monitor inventory, and manage orders all from within ShopKeep.

5

Reporting

The reporting feature gives you all the information you need to make informed decisions about your small business. From sales data to employee performance, ShopKeep by Lightspeed has it all. You can access this business data from anywhere in the world as long as you have an internet connection.

6

Employee management.

You can manage employees' time cards, shifts, and breaks. This will help you make sure each employee is working the right amount of hours and getting scheduled for the right shifts.

This POS software provides an excellent experience to both your customers and employees, which makes them more productive in their roles.

7

Mobile sales tracking

The ShopKeep app lets you conduct sales anywhere, anytime using your mobile device. Customers can check out on their phones and submit their orders even if you're not at your computer. You may also use the app to manage inventory, order supplies, and more.

8

Compatible with Apple products

You'll love that ShopKeep by Lightspeed works great on Apple products like the iPad, iPhone, and Mac. This POS screen looks fantastic on all your favorite devices, making it easier than ever to take orders wherever you are in your store or restaurant.

9

Ease of use

ShopKeep by Lightspeed is known for its user-friendly interface. You'll be able to learn the system quickly and start taking orders in no time.

Each of these ShopKeep features can be tailored to fit your unique needs. Add or remove what you like while keeping all the other awesome features for no additional cost.

If you're looking for a comprehensive solution that is easy to use and will work great with your Apple products, then the ShopKeep pocket app is the perfect choice for you.

ShopKeep by Lightspeed Overview

ShopKeep is a popular and comprehensive point of sale system that can be used by almost any business. It easily integrates with many Apple products and allows you to keep track of inventory and customer information.

ShopKeep by Lightspeed is easy to use. After creating an account and signing in, you can add items for sale using the barcode scanner or entering the product name. You can also create custom entries for products that don’t have barcode labels. ShopKeep will automatically calculate the sale total, tax, and tip. All you need to do is swipe the customer’s cards and process credit card transactions for unlimited transactions or use the payment processor to record information.

The ShopKeep by Lightspeed system also includes several features that can help you manage your business. The unlimited inventory tracking tool lets you track what items are in stock and how many of each item you have. The Customer Manager helps you keep track of your customers’ contact information.

This Point of sale software is designed for tablets and computers, making it perfect for businesses with limited space. You can also purchase a ShopKeep credit card reader that attaches to your smartphone or tablet and allows you to swipe credit cards and accept payments.

ShopKeep by Lightspeed is a popular POS app system for good reason – it’s user-friendly, has many features, and is perfect for small businesses.

Why ShopKeep is an Ideal Point of Sale System

Straight off the bat, ShopKeep offers a slick and user-friendly. It aims to streamline your most common business processes, boost efficiency and reduce the amount of time we (and our staff) waste. 

It allows you to quickly gauge the health of your business, and pinpoint areas where your products or people are underperforming in multiple locations. Analyze table turnover, target non-performers on your menu, and run a whole host of reports from anywhere in the world via the cloud-based interface.

ShopKeep by Lightspeed isn’t without its faults, but with award-winning customer service, you get the added peace of mind of knowing issues can be resolved relatively quickly.

If e-commerce integration is important to you, ShopKeep ecommerce has just partnered with BigCommerce. If your existing customers are connecting with you online, capitalize on your potential income by taking advantage of online payment and credit card processing functionality.

This POS software company has long been known as one of the best-value systems on the market. Since then, though, they’ve abandoned the flat-fee pricing model for an individual quote system. If you’re interested, get in touch with one of their reps and get your questions answered.

ShopKeep system is a high performer in a simple package. It was created with the restaurateur in mind, although most small business retailers will find benefit in this POS system, too.

Who Can Use ShopKeep

ShopKeep was designed with the retail and restaurant businesses in mind. It addresses key areas of food and beverage service but offers enough features to satisfy small retail stores.

Generally, ShopKeep supports three main business types in the hospitality industry:

  1. Retail
  2. Restaurant
  3. Golf

ShopKeep Retail POS

The ShopKeep Retail POS is perfect for small businesses that sell products to customers. The system is designed for businesses that want to control inventory, manage customer data, and run detailed sales reports. You can run your online store and in-store sales through the same system, making it a great choice for small business owners who want to be able to track their entire operation in one place.

ShopKeep Restaurant POS

If you have a restaurant, then you need a POS system that can handle your unique needs. ShopKeep Restaurant POS system is designed to help you manage food orders inventory control, and manage employee shifts. You’ll love the features that allow you to customize your menus and track customer purchase histories.

ShopKeep Golf Course POS

The ShopKeep POS is designed specifically for golf courses. ShopKeep offers all the features you need to run your business, such as taking golf shop and restaurant orders. The system allows you to manage inventory, track tee times, and process Shopkeep payments. It can even keep track of employee hours, salaries, and sales tax.

ShopKeep Pricing & Plans

This Lightspeed system offers four packages for small retail businesses in the hospitality industry:

Lean

This package is designed for businesses that want to manage their inventory, manage customer data, and run sales reporting. It starts at $69/mo.

Standard

This package is designed for businesses that want to take orders, track inventory, and do sales analytics. It includes all the features of the Lean package and starts at $199/mo.

Advanced

This package is designed for businesses that want to take orders, keep up with inventory, and run sales reports. It includes all the features of the Standard package and starts at $199/mo.

Enterprise

This package is designed for businesses that want to take orders, record sales and track inventory. It includes all the features of the Advanced package and you will need to get a tailored quote for the same.

Each of these packages can be tailored to fit your unique needs. Add or remove what you like while keeping all the other awesome features for no additional cost.

As for the restaurant and the golf course iPad POS systems, you will request a quote so that you can have the specific features that apply to your small business.

ShopKeep POS Reviews and Feedback

The ShopKeep by Lightspeed POS system has been widely praised in online reviews. Some of its most popular features include:

  • Industry-specific features that can help you run your business
  • A wide range of customization options
  • A simple, easy-to-use interface
  • Great customer reporting service

Final Verdict

Overall, ShopKeep by LightSpeed POS system is a great choice for businesses in the hospitality industry. It offers all the features you need to run your business, it’s easy to use, and it has a wide range of customization options. Plus, their customer service is top-notch. You can’t go wrong with ShopKeep.

Although a little younger than some other POS companies, ShopKeep POS has established itself with strong features and good customer service. Better suited to the food and beverage industry, ShopKeep is a reasonably priced option throughout the growing stages of your business.

Reviews

  1. Luis reyes

    If you have another option go with it, this company has a horrible customer service specially when you have a problem with their merchant service, they left me without getting my daily sales deposits into my account. They don’t care if you are in need of that money or not, they have their customer service over Philippines and they promise you that they are going to call you back and they never do that. They promise you that everything is going to be ok and they left me in the dark. Now is day 5 since I realize they haven’t deposit all my batch for march and a lot of batch fro. Feb 2022 they haven’t deposit all of them, you have to always cintarlo check on their deposits because they don’t like to deposit and they blame it on first data. This is horrible experience they made me call about 10 different numbers some of them didn’t even work and some of them didn’t have the idea of what I need it.
    Please go somewhere else their system is great but their way to conduct credit card processing is horrible. They might want to give you some sore if discount if you use their merchant but that is. Where they get their profit by not deposit some batch, I’m going to be getting some legal advise because my employees are not getting paid because my merchant from Shopkeep decide not to pay me at all the sales I already made.

    Price: 4/5
    Service: 1/5
    Quality: 1/5
    Usability: 1/5

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Rating

8.6 Great!

Specifications

  • Retail
  • iPad
  • Good rating
  • Add-ons

Advantages

  • Reasonable pricing
  • Intuitive and responsive design
  • Excellent back-end features
  • Strong customer service

Disadvantages

  • No native support for Android or PC
  • Limited inventory management

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